SECTION 1

Questions 1 – 6

Choose the correct letter, A, B or C.

Free activities in the Burnham area

Example The caller wants to find out about events on A   27 June. B   28 June. C   29 June.

1   The ‘Family Welcome’ event in the art gallery begins at
A    10 am.
B    10.30 am.
C    2 pm.
 

 
2   The film that is now shown in the ‘Family Welcome’ event is about
A    sculpture.
B    painting.
C    ceramics.
 

 
3   When do most of the free concerts take place?
A    in the morning
B    at lunchtime
C    in the evening
 

 
4   Where will the 4 pm concert of Latin American music take place?
A    in a museum
B    in a theatre
C    in a library
 

 
5   The boat race begins at
A    Summer Pool.
B    Charlesworth Bridge.
C    Offord Marina.
 

 
6   One of the boat race teams
A    won a regional competition earlier this year.
B    has represented the region in a national competition.
C    has won several regional competitions.
 

Questions 7-10

Complete the sentences below.
Write ONE WORD ONLY for each answer.

Paxton Nature Reserve

7   Paxton is a good place for seeing rare all year round.
8   This is a particularly good time for seeing certain unusual
9   Visitors will be able to learn about and then collect some.
10   Part of the . has been made suitable for swimming.

SECTION 2

Questions 11 – 15

Choose the correct letter, A, B or C.

Changes in Barford over the last 50 years

11   In Shona’s opinion, why do fewer people use buses in Barford these days?
A    The buses are old and uncomfortable.
B    Fares have gone up too much.
C    There are not so many bus routes.

12   What change in the road network is known to have benefited the town most?
A    the construction of a bypass
B    the development of cycle paths
C    the banning of cars from certain streets

13   What is the problem affecting shopping in the town centre?
A    lack of parking spaces
B    lack of major retailers
C    lack of restaurants and cafés

14   What does Shona say about medical facilities in Barford?
A    There is no hospital.
B    New medical practices are planned.
C    The number of dentists is too low.

15   The largest number of people are employed in
A    manufacturing.
B   services.
C    education.

Questions 16-20

What is planned for each of the following facilities?
Choose FIVE answers from the box and write the correct letter, A-G, next to Questions 16-20
Plans
A     It will move to a new location.
B     It will have its opening hours extended.
C     It will be refurbished.
D     It will be used for a different purpose.
E     It will have its opening hours reduced.
F     It will have new management.
G     It will be expanded.
Facilities
16   railway station car park          A B C D E F G
17   cinema                                        A B C D E F G
18   indoor market                           A B C D E F G
19   library                                         A B C D E F G
20   nature reserve                           A B C D E F G

SECTION 3

Questions 21 – 26

Complete the table below.
Write ONE WORD ONLY for each answer.

Subject of drawing	Change to be made
A 21  surrounded by trees	Add Malcolm and a 22  noticing him
People who are 23 outside the forest	Add Malcolm sitting on a tree trunk and 24
Ice-skaters on 25  covered with ice	Add a 26  for each person

Questions 27-30

Who is going to write each of the following parts of the report?
Write the correct letter, A-D, next to Questions 27-30.
A     Helen only
B     Jeremy only
C     both Helen and Jeremy
D     neither Helen nor Jeremy
Parts of the report
27  A B C D   how they planned the project
28  A B C D   how they had ideas for their stories
29  A B C D   an interpretation of their stories
30  A B C D   comments on the illustrations

SECTION 4

Questions 31 – 40

Complete the notes below.
Write ONE WORD ONLY for each answer.

ETHNOGRAPHY IN BUSINESS

Ethnography: research which explores human cultures
It can be used in business:
●   to investigate customer needs and 31
●   to help companies develop new designs
Examples of ethnographic research in business
Kitchen equipment
●   Researchers found that cooks could not easily see the 32  in measuring cups.
Cell phones
●   In Uganda, customers paid to use the cell phones of entrepreneurs.
●   These customers wanted to check the 33  used.
Computer companies
●   There was a need to develop 34  to improve communication between system administrators and colleagues.
Hospitals
●   Nurses needed to access information about 35  in different parts of the hospital.
Airlines
●   Respondents recorded information about their 36  while travelling.
Principles of ethnographic research in business
●   The researcher does not start off with a hypothesis.
●   Participants may be selected by criteria such as age, 37  or product used.
●   The participants must feel 38  about taking part in the research.
●   There is usually direct 39  of the participants.
●   The interview is guided by the participant.
●   A lot of time is needed for the 40  of the data.
●   Researchers look for a meaningful pattern in the data.