PART 1 : QUESTIONS 1-10
Questions 1-8
Complete the form below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
DENHAM'S SHIPPING AGENCY
Customer quotation form

Name: Tim 1 
Address to be collected from: 2  University
Town: Brighton
Postcode: 3 
Size of container:

4 
5 
Contents: books
6 
7 
Total estimated value: £8 

Questions 9-10

Choose the correct letter, A, B, or C.

9 What is the minimum recommended cover by delivered?
A premium
B standard
C economy

10 Where does the customer want the goods the agency?
A port
B home
C business

11
12
13
14
15

Questions 16-20

What does the tour guide tell her tour group about each of the following places on the day’s itinerary? 
Write the correct letter, A, B, or C next to questions 16 - 20 below.
   
NB You may choose any letter more than once.

16
 A B C The Aquarium
17
 A B C Solheim Country Club
18
 A B C Milltown Winery
19
 A B C The Zoological Gardens
20
 A B C The Stout Brewery

Gyroscopes are used in laser devices and are found in many consumer 21 
The purpose of the project is to design a functional, 22  and beneficial consumer product.
The gyroscopic exercise ball can be set in motion by movements of the 23  and wrist together in synch.
The gyroscopic ball could help people in 24  who have lower-arm injuries.
The product could also be aimed at 25  for whom lower-arm strength is very important.

Questions 26-30

Complete the table below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

	PROTOTYPE DESIGN	TESTING
Estimated Cost:	£3,000	£26
Numbers of Weeks:	27	6
	Numbers of test subjects:	28
	Breakdown of test subjects:	5 professional athletes
		5 29  30

31 Speakers have to know
A their material.
B their audience.
C their limitations.

32 Experienced speakers
A always try to wing it.
B never arrive unprepared.
C give the best presentations.

33 You should always rehearse
A with friends who can advise you.
B with all the equipment you plan on using.
C more than once.

34 It is a good idea to
A be discreet with your audience.
B meet your fans.
C meet and welcome your audience.

35 Taking a few deep breaths before you begin
A will stop you having a panic attack.
B will guarantee that you feel more relaxed.
C will help turn your tension into enthusiasm.

Questions 36-40

Complete the sentences below.
Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

Useful Tips for a Successful Presentation

Try to 36  yourself making a speech and imagine your voice loud and confident.
• Even if you make mistakes avoid making 37 
• Pay attention to your 38  - your words carry less meaning than your delivery.
• People usually remember less than 39  of what they hear.
• Be 40  about yourself; you don’t become a perfect speaker overnight.