CAMBRIDGE 15 - LISTENING TEST 4
PART 1
Questions 1 – 10
Complete the table below.
Write ONE WORD ONLY for each answer.

Customer Satisfaction Survey

Customer details
Name: Sophie Bird
Occupation: 1
Reason for travel today: 2
Journey information
Name of station returning to: 3
Type of ticket purchased: Standard 4 ticket
Cost of ticket: 5 £
When ticket was purchased: Yesterday
Where ticket was bought: 6
Satisfaction with journey
Most satisfied with:the wifi
Least satisfied with: the 7 this morning.
Satisfaction with station facilities
Most satisfied with: how much 8 was provided
Least satisfied with: ack of seats, particularly on the 9
Neither satisfied nor dissatisfied with:the 10 available

CAMBRIDGE 15 - LISTENING TEST 4
PART 2
Questions 11 – 16
Label the map below.
Write the correct letter, A-H, next to Questions 11-16

11 café  A B C D E F G H
12 toilets  A B C D E F G H
13 formal gardens  A B C D E F G H
14 outdoor gym  A B C D E F G H
15 skateboard ramp  A B C D E F G H
16 wild flowers  A B C D E F G H

Questions 17 – 18
Choose TWO letters, A-E.
What does the speakers say about the adventure playground?
A Children must be supervised.
B  It costs more in winter.
C  Some activities are only for younger children.
D  No payment is required.
E  It was recently expanded.

Questions 19 – 20
Choose TWO letters, A-E.
What does the speaker say about the glass houses?
A  They are closed at weekends.
B  Volunteers are needed to work there.
C  They were badly damaged by fire.
D  More money is needed to repair some of the glass.
E  Visitors can see palm trees from tropical regions.

CAMBRIDGE 15 - LISTENING TEST 4
PART 3
Questions 21 – 24
Choose the correct letter, A, B or C.

Presentation about refrigeration

21 What did Annie discover from reading about icehouses?
A why they were first created
B how the ice was kept frozen
C where they were located

22 What point does Annie make about refrigeration in ancient Rome?
A It became a commercial business.
B It used snow from nearby.
C It took a long time to become popular.

23 In connection with modern refrigerator, both Annie and Jack are worried about
A the complexity of the technology.
B the fact that some are disposed of irresponsibly.
C the large number that quickly break down.

24 What do Jack and Annie agree regarding domestic fridges?
A They are generally good value for money.
B There are plenty of useful variations.
C They are more useful than other domestic appliances.

Questions 25 – 30
Who is going to do research into each topic?
Write the correct letter, A, B or C, next to Questions 25-30.
People
A          Annie
B          Jack
C          both Annie and Jack
Topics
25   the goods that are refrigerated  A B C
26   the effects on health  A B C
27   the impact on food producers  A B C
28   the impact on cities  A B C
29   refrigerated transport  A B C
30   domestic fridges  A B C

CAMBRIDGE 15 - LISTENING TEST 4
PART 4
Questions 31 – 40
Complete the notes below.
Write ONE WORD ONLY for each answer.

How the Industrial Revolution affected life in Britain

19th century
●   For the first time, people’s possessions were used to measure Britain’s 31 
●   Developments in production of goods and in 32  greatly changed lives.
MAIN AREAS OF CHANGE
Manufacturing
●   The Industrial Revolution would not have happened without the new types of 33  that were used then.
●   The leading industry was 34  (its products became widely available).
●   New 35  made factories necessary and so more people moved into towns.
Transport
●   The railways took the place of canals.
●   Because of the new transport:
–  greater access to 36  Made people more aware of what they could buy in shops.
–  when shopping, people were not limited to buying 37  goods.
Retailing
●   The first department stores were opened.
●   The displays of goods were more visible:
–  inside stores because of better 38  
–  outside stores, because 39  were bigger.
●   40  that was persuasive became much more common.